Dispatch engine
Driver candidate discovery, eligibility evaluation, offers, retries and assignment workflows.
GrabCab TechnologyThe technology
The technology
behind the journey.
GrabCab combines realtime mobility infrastructure, geospatial systems, dispatch, safety, operations and marketplace intelligence into one connected platform.
Platform Infrastructure
A mobility operating system, not just a booking screen.
Every GrabCab product experience connects to a shared platform designed to coordinate trips, drivers, riders, safety, finance and marketplace operations.
Geospatial platform
PostGIS-powered service areas, driver locations and location-aware marketplace operations.
Realtime mobility
Realtime trip state, driver presence, location events, operational updates and trip communications.
Safety systems
Pickup verification, trusted contacts, trip sharing, incident workflows and operational response capabilities.
Mobility ledger
Architecture for payments, wallets, payouts, reconciliation and accountable financial records.
Operations Center
Live operational oversight for trips, drivers, support, safety, finance, marketplace health and administration.
GrabCab Intelligence
Intelligence that helps the marketplace make better decisions.
GrabCab Intelligence is being developed to assist dispatch, ETA, demand, driver, safety and operational workflows. Sensitive safety, financial and enforcement decisions remain governed by controlled platform rules and authorized people.
Smart Dispatch
IN DEVELOPMENTETA Intelligence
IN DEVELOPMENTDemand Intelligence
IN DEVELOPMENTDriver Intelligence
IN DEVELOPMENTSafety Intelligence
IN DEVELOPMENTOperations Intelligence
IN DEVELOPMENTProduct layer
Rider, driver, business, fleet and partner experiences connect to the same underlying mobility platform.
Operations layer
Marketplace health, trips, support, safety and financial activity can be observed and managed operationally.
Intelligence layer
Decision-support systems can help identify better marketplace actions without removing required human control.
See the platform in motion
Experience GrabCab from the operations side.
Explore a simulated view of the operational systems behind a modern mobility marketplace.